18th Annual Patient Safety Congress

Content from the 18th Annual NPSF Patient Safety Congress will be available until May 15, 2017.

Continuing Education Information

Members of the American Society of Professionals in Patient Safety (ASPPS) or the NPSF Stand Up for Patient Safety program: check the member pages of www.npsf.org to get your discount code for the month of August.

If you have an access code: Enter access code


Lucian Leape Institute Presents: Teaming at the Heart of Safety

Session Description:

Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities. The pace of change and the fluidity of most work structures means that it's not really about creating effective teams anymore, but instead about leading effective teaming. Teaming shows that organizations learn when the flexible, fluid collaborations they encompass are able to learn. The problem is teams, and other dynamic groups, don't learn naturally. In this session Amy will outline the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming, leaders can shape these factors by encouraging reflection, creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas.

Session Objectives:

  • List practical management concepts for increasing learning capability for business results
  • Describe a framework that clarifies how learning processes must be altered for different kinds of work
  • Explains how Collaborative Learning works, and gives tips for how to do it well
  • Discuss how technology can fostering and impairing teamwork
  • Outline what leaders do to foster and support teamwork
  • Discuss the role of patient and family on the care team

  • Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School
  • Gary S. Kaplan, MD, FACMPE, Chair, Chariman and CEO, NPSF Lucian Leape Institute, Virginia Mason Health System
  • Susan Edgman-Levitan, PA, Executive Director, John D. Stoeckle Center for Primary Care Innovation, Massachusetts General Hospital
  • Robert M. Wachter, MD, Associate Chair, Department of Medicine, University of California San Francisco
Standard: $29.00

Shared Decision Making and Patient Safety: Making the Connections in Clinical Practice

Session Description:

Shared decision making (SDM) is a collaborative process that allows patients and their providers to make health care decisions together, taking into account the best scientific evidence available, as well as the patient’s values and preferences. But what happens when this collaboration doesn’t take place, especially with venerable patients? And what happens when shared decision making does work? You will hear from three experts on this topic as they share their experiences and how shared decision making can have a positive impact on patient safety.

Session Objectives:

  • Explain what SDM means and how it can advance patient safety
  • Describe what decision aids are and why they work
  • Describe barriers and challenges to implementing a SDM program in your organization

  • Benjamin W. Moulton, JD, MPH, Senior Vice President, Informed Medical Decisions Foundation, Advocacy and Policy
  • Patricia J. Skolnik, Founder and Executive Director, Citizens for Patient Safety
  • Karen Sepucha, PhD, Director, Assistant Professor, Health Decision Sciences Center, General Medicine Division, Massachusetts General Hospital, Medicine at Harvard Medical School
  • Leigh Simmons, MD, Internal Medicine Physician, Massachusetts General Hospital
Standard: $29.00

Hot Topics in Patient Safety: Selected Papers Advancing the Field in the Past Year

Session Description:

The session will offer key elements of the top research papers of 2015 and address how the evidence-based patient safety interventions and effective strategies identified in these papers can be translated into practice.

Session Objectives:

  • Identify at least three (3) key findings from the last year of key patient safety publications review
  • Describe how the year’s key findings relate to overall patient safety imperatives
  • Discuss how results and/or recommendations of recently published papers could apply to an organization

  • Kaveh Shojania, MD, Director, Editor-in-Chief, Centre for Quality and Improvement and Patient Safety, University of Toronto, BMJ Quality & Safety
Standard: $29.00